Technology Support Services
A division of Information Technology Services
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Contact Information
TSS Director: Tom Van Gilder
vangildertm@appstate.edu
Main Office: 262-6272
Tech Support: 262-6266
Walkin Support: 262-TECH (8324)
Location: 2073 Raley Hall
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Classroom Technology Standards
Procedure to Purchase Equipment
Those considering the purchase of computers or classroom tehcnology with university funds or through grants will need to contact the computer consultant responsible for their area or contact technology support at 828-262-6266. The responsible computer consultant will go over potential configuration options to best fit the user’s needs and put together the appropriate system quote. For exceptional circumstances, the appropriate consultant can authorize non-standard configurations.
In order to make this support model work, all university purchases must follow this process.
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Through the use of a faculty survey and consultation with distributed campus support staffs, three standard tiers of technology components have been identified to meet classroom needs that range from minimal equipment to integrated computer, control and video equipment, thus easing the tasks of training faculty and supporting their use of the technologies. Costs are estimated costs and may fluctuate some due to changing technologies, market rates, and departmental needs.
Classroom Technology Tiered Models: Tier 1 (Basic Classroom Technology)
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